Important COVID-19 Update

Greetings NRC-PFCMH stakeholders,

As the coronavirus pandemic evolves, the National Resource Center for Patient/Family-Centered Medical Home at the American Academy of Pediatrics (AAP) is continuing regular business operations to support medical home implementation and systems building efforts for children and youth with special health care needs. As usual, our team is available to answer your medical home questions and provide ongoing technical assistance and training. For technical assistance requests, please contact us at

For guidance and information about responding to the coronavirus, please see the following resources from the AAP and partner agencies.

COVID-19 resources and updates for health care professionals
We at AAP are working to stay abreast of all confirmed developments related to COVID-19. Below are some resources to help you access information on COVID-19 as quickly as possible.

COVID-19 resources for families

​Bi-Monthly e-Newsletter
Implementation Resources from the N​​​ation​al Resource Center for Patie​​​nt/Family-Centered Medical Home

            • A uniform definition of medical necessity among payers. Medically necessary services include those important for optimal growth and development, and treat the full range of pediatric conditions in accord with evidence-based science or evidence-informed expert opinion.
            • ​Payment models that strengthen the patient/family-physician relationship and do not impose administrative burdens that detract from medical home care.
            • Procedures enabling both the pediatrician and family to learn the extent of a patient's coverage for services at the time and place of service.
            • ​​​​​​​​​​​Payers should not make it easier for families to go to facilities that lack fundamental pediatric expertise, fail to coordinate with the medical home or do not practice antibiotic stewardship.​​

Additional Implementation Resources 

​​Conferences, e-Learning, and Events

​​Partners and National Initiatives​​​