This page features recordings, PowerPoint presentations, and audience questions from current and previous webinars developed by the National Resource Center for Patient/Family-Centered Medical Home and the former National Center for Medical Home Implementation.

Updated: May 2020

 ​Making Connections: The Critical Role of Family-Centered Care in Addressing Social Determinants of Health for Children and Youth with Special Health Care Needs (CYSHCN)

The National Resource Center for Patient/Family-Centered Medical Home (NRC-PFCMH), in partnership with Bright Futures National Center and the Screening Technical Assistance and Resource (STAR) Center, is hosting an educational webinar series, Making Connections: The Critical Role of Family-Centered Care in Addressing Social Determinants of Health for Children and Youth with Special Health Care Needs (CYSHCN).

The goal of this 2-part webinar series is to provide state Title V Maternal and Child Health (MCH) / CYSHCN programs, pediatricians, families, and others with information about the impact of social determinants of health on CYSHCN and their families, including implementation strategies for state programs. The series will discuss the role of these groups and state systems in addressing SDOH for CYSHCN by using components of the medical home model.

The first webinar in this series will provide relevant background information about how CYSHCN are impacted by SDOH, including a review of current data. The second webinar will feature 2 state Title V MCH / CYSHCN programs who will discuss how their states are addressing SDOH for CYSHCN.

Each webinar will include a presentation by faculty and time for audience question and answer. The webinars will be recorded and archived on the NRC-PFCMH website.

In preparation for the webinar series, participants are encouraged to review the following resources:

 Gaining Ground: The Primary Care Pediatrician’s Role in Public Health Systems of Care for Children and Youth with Special Health Care Needs

​Receiving care within a well-functioning system is essential for all children and youth, especially those with special health care needs. Primary care pediatricians, state Title V Maternal and Child Health (MCH) / Children and Youth with Special Health Care Needs (CYSHCN) programs, and families all play an important role in strengthening this system.

Developed by the National Resource Center for Patient/Family-Centered Medical Home, in partnership with the Association of Maternal and Child Health Programs, Family Voices, Bright Futures National Center, Healthy Tomorrows Partnership for Children Program, American Academy of Pediatrics (AAP) Council on Children with Disabilities, AAP Council on Community Pediatrics, faculty in this 3-part podcast series discusses real-life examples, strategies, and opportunities to develop partnership between Title V MCH / CYSHCN programs, primary care pediatricians, and families. Faculty provide an overview of the history and current functions of state Title V MCH / CYSHCN programs as well as benefits of multi-disciplinary partnerships.

Tools, strategies, and links to partner websites discussed throughout each episode are compiled in the handout below.

 Multidisciplinary Care Coordination Training for CMC: The AZ Experience

​Developed by the National Center for Care Coordination Technical Assistance and the National Resource Center for Patient/Family-Centered Medical Home, this pre-recorded, audio only podcast includes a conversation with leaders from Arizona regarding multidisciplinary care coordination training for children with medical complexity (CMC).

Faculty during the session discuss practical, replicable strategies for implementing care coordination training. This podcast can support pediatricians, state Maternal and Child Health Title V programs, families, and other stakeholders interested in enhancing the medical home model of care. View the Arizona Experience Promising Practice for more information.

 Where the Rubber Meets the Road—Conversations about Innovative and Promising Practices in Pediatric Medical Home Implementation

​Developed by the former National Center for Medical Home Implementation, this pre-recorded, audio only, two-episode e-Learning series provides participants information on innovative and promising practices in family-centered medical home implementation and advancement.

Throughout the e-Learning series, faculty discuss tools and strategies to implement and advance the family-centered medical home, including tips to develop partnerships at the clinic, community, and systems levels. Measurement tools and sustainability strategies are discussed and resouces suggested througout each episode are compiled in the handout below.

Innovative and Promising Practices in Pediatric Medical Home Implementation Summary Report
This summary report is a companion piece to the 2018 e-Learning series, Where the Rubber Meets the Road—Conversations about Innovative and Promising Practices in Pediatric Medical Home Implementation, and features 14 of 21 Innovative and Promising Practices from the NCMHI Innovative and Promising Practices in Pediatric Medical Home Implementation online database.

This summary report is for pediatric clinicians, Maternal and Child Health Title V / Children and Youth with Special Health Care Needs programs, family/caregivers, and other pediatric health stakeholders interested in innovative and replicable strategies in pediatric medical home. Tools and resources from the National Center and partner organizations are also listed to support implementation efforts.

 Measure What Matters: Advancing Multidisciplinary Care Coordination in Primary and Subspecialty Care Settings

​Presented by the National Center for Medical Home Implementation and the National Center for Care Coordination Technical Assistance, this 2-part webinar series will present real-world experiences from diverse health care providers with the common goal of capturing the value of care coordination using the Care Coordination Measurement Tool (CCMT)**. 

Webinar faculty will describe their objectives for measuring care coordination, experiences in implementing the tool, and the implications of capturing the value of care coordination. 

**An updated version of the CCMT and accompanying adaptation guide has just been released in 2017 and is available for free in the public domain. 

 Rolling Up Our Sleeves: How to Plan and Implement QI Activities Focused on Family Engagement

​Presented by the National Center for Medical Home Implementation (NCMHI) and the Association of Maternal and Child Health Programs, this recorded webinar provides Maternal and Child Health Title V / Children and Youth with Special Health Care Needs programs, family leaders, pediatric clinicians, and others with tools and resources to plan a quality improvement project to engage families and enhance family-centeredness in pediatric health care.

Faculty discuss a family engagement quality improvement project conducted by the NCMHI, discuss challenges and successes of this type of project, and provide practical implementation tools and strategies for organizations interested in replicating these efforts.  

 Supporting Title V and Medicaid Collaboration in Pediatric Medical Home Implementation

​Presented by the National Center for Medical Home Implementation, the National Academy for State Health Policy, and the Catalyst Center, this recorded webinar provides strategies and promising practices to enhance collaboration on pediatric medical home initiatives between Title V children and youth with special health care needs (CYSHCN) programs and Medicaid agencies.

Participants learn about collaborative efforts in states, identify replicable strategies to facilitate partnership, and discuss the impact of Title V CYSHCN and Medicaid collaboration on children, youth, and families. Title V program staff, Medicaid agency staff, pediatric clinicians, and family advocates are encouraged to watch this webinar.

 2017: Back to Basics: Meaningfully and Effectively Engaging Families in Pediatric Practices and Systems

​Created in partnership with the National Center for Family Professional Partnership and Bright Futures National Center this webinar series will provide pediatric clinicians, Title V programs, family leaders, and other pediatric health professionals with tools, resources, and strategies to strengthen, implement, and measure family and professional partnerships in pediatric settings.

Before participating in the 2017 NCMHI Webinar Series, take some time to review and reflect on the partnership continuum.

      • If you are a pediatric clinician or practice staff, rate where you feel you and/or your organization is on this continuum, with respect to partnership with families and caregivers.
      • If you are a family leader or family advocacy organization (such as a Family-to-Family Health Information Center), rate where you feel you and/or your organization is on this continuum with respect to partnership with professionals (clinicians, practices, public health and Title V staff).
      • If you are a Title V/Maternal and Child Health professional, rate where you feel clinicians and families in your state are on this continuum with respect to partnership with each other.

 

Beyond Coexistence: Cultivating Successful Family Partnerships in Clinical Practice


Moving Beyond Cooperation: Engaging Families in Health Care Organizations and Practices

Achieving True Partnership: Integrating Family Engagement in Systems of Care

 2016: Thinking Outside the Box: How to Advance Health Equity and Care Quality in the Pediatric Medical Home
​This webinar series provides pediatric clinicians, Title V programs, families and others with tools, resources, and strategies to enhance the patient and family experience in the pediatric medical home. This includes, but is not limited to, the experience of diverse, vulnerable and medically underserved populations.

Changing Perception: How to Build Cultural Competence and Humility
Changing Relationships: How to Foster Effective Communication with Patients and Families
Changing Practice: How to Understand and Address Social Factors that Shape Child Health

 2015: Pediatric Care Coordination: Beyond Policy, Practice, and Implementation

This webinar series expands on information from the American Academy of Pediatrics policy statement, “Patient- and Family- Centered Care Coordination: A Framework for Integrating Care for Children and Youth across Multiple Systems.” The series provides guidance, tools and resources for implementing care coordination in a pediatric practice and across multiple care systems within the community; it also includes information on how to measure these efforts.

Beyond Policy: Implementing Care Coordination in Practice

Beyond Practice: Fostering Diverse Partnerships for Successful Care Coordination

Beyond Implementation: Capturing the Value of Care Coordination

 2014: Fostering Partnership and Teamwork in the Pediatric Medical Home

This webinar series expands on the information, tools, and resources presented through the "How-To" video series developed by the National Center for Medical Home Implementation, "Fostering Partnership and Teamwork in the Pediatric Medical Home."

 Implementing Team Huddles

Enhancing Care Partnership Support

Starting and Supporting Family Advisory Groups